Customer service

Choose a sauna and a time, and pay with Vipps or card. You receive a confirmation and an access code by email. Check your spam folder if you cannot find it.

The confirmation and code are sent by email after payment. Check your spam folder first. If it still does not arrive, contact us and we will help you.

In a shared session you share the sauna with other guests. In a private session you have the whole sauna to yourself and your guests.

Members cancel on My page, up to 2 hours before the start. Paid bookings are cancelled by contacting us at least 12 hours before the session for a full refund. Later cancellations are not refunded. The right of withdrawal does not apply once the booking is confirmed.

Members can change their sessions on My page. For paid bookings, the change must be agreed with us at least 12 hours before the session, and only if there are free times.

You find My page in the menu at the top of the site. There you see your bookings, memberships and gift cards.

The overview shows the saunas that can be booked now. Some saunas are closed, temporarily or permanently.

You can cancel in your user profile on My page, or by contacting us. The cancellation takes effect when the binding period ends, and you keep access to the end of the paid period. Purchased memberships are not refunded.

No. The membership is personal and cannot be transferred or used by anyone else.

Choose an amount and pay with Vipps, and the gift card is sent by email straight away. The recipient uses it when booking at any of our saunas, for both shared and private sessions. The gift card is valid for 12 months.

Prices and opening hours are on each sauna's page and on the membership page, so you always see today's prices.

All saunas have a changing room. There is a shower at Florvåg, Hjellestad, Ytre Arna, Kjøkkelvik and Husnes. In winter the water is turned off because of frost. See each sauna's page for what is available on site.

Husnes and Osterøy are wood-fired, so you light the stove yourself. Allow about 30 minutes to heat the room. The door code works 30 minutes before your session. The other saunas are electric and already warm when you arrive.

Park on the nearest public road or in the designated parking at the sauna. See each sauna's page for details.

A toilet is not a standard part of the saunas.

Bring a towel and swimwear. Always sit on a towel on the bench, for hygiene.

Children under 16 must be accompanied by an adult.